Softride Access Dura 4-Bike Hitch Rack Review

The design of this rack is perfect.It works flawlessly on my GMC Acadia, swinging down and out of the way so the hatch can open (and you can stand in-between the bikes and the vehicle - load your luggage, grab your helmets, etc.).The removeable support arms are a great feature.I like the convoluted rubber padding in the support cradles because lots of bikes have bare cables running under the crossbars and this gives the cable a place to locate without being pinched.I like the fact that this rack comes with a 1.25" receiver adapter (I didn't need, but it looks sturdy).I like the integrated cable to lock the bikes onto the vehicle.I like the included hitch lock.These are necessary items that you don't have to buy separately.

Every part of this rack that is made of metal is sturdy and robust.Unfortunately (really really unfortunately), every plastic and rubber part is junk.On my first vacation using the rack, two rubber straps tore through.The first time I pulled on one, I had an uneasy feeling that it was stretching without much spring-back, and the feeling was confirmed a couple days later when the first strap broke.It was then that I knew why they include some velcro straps in the box (not documented anywhere, just in the box) - you are going to need them when the rubber straps break, which will be soon!The plastic anti-sway pieces - junky (uneasy feeling they will snap right off - nervously awaiting the day...).The plastic on the ends of the support bars - junky.The plastic on the sides of the top plate - ill fitting and junky.

If you can wait, postpone your purchase until Thule or Yakima copy this design, then buy from them so you know it will last and not leave you in a fix when something breaks out in the field.

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Product Description:
The Softride® Dura 4-bike hitch rack utilizes an anti-sway system that complements the over-molded cradles of the rack arms to give your bike a smooth, safe ride around. It's equipped with rubber straps to ensure your bike remains securely on your rack when you are navigating the roads. The QuietRide hitch locking and tightening system helps to ensure that the rack does not vibrate or rattle.

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